- Open your camera’s app, on your phone or computer.
- Choose the photo, then “Export” (or “Save”, “Share”). Choose a 360° photo (panorama), as a JPG, in the best quality offered.
- The exported photo is rectangular, twice as wide as it is tall: that’s the right format.
- In Fare360, add this JPG in the “Photos” step. If you add a raw file by mistake, Fare360 tells you instead of sending it.
360 video (.insv, .360): Fare360 uses photos. Export a still image from the video in the camera’s app, or take a photo again.